Since your item is covered by CPS Extended Warranty, please find below on how to use it as well as some of the most popular questions asked:
Q: What happens if my product breaks?
A: You can contact CPS directly to file a claim in three ways:
- Online at www.cpscentral.com and click the “File a Claim” button
- Via email at firstname.lastname@example.org
- Call-in toll-free at 800-905-0443
Q: Is a CPS Warranty just an extension of the existing manufacturer’s warranty?
A: No, actually it's an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren't offered by manufacturers like accidental damage & free shipping.
Q: What’s the difference between a Replacement Plan and a Repair Plan?
A: A Replacement Plan is available for products under $150. If the product fails, you will be reimbursed for what you paid for the product minus shipping and tax.
A Repair Plan is for products over $150 and offers free repair coverage for your product at any time during the life of your warranty. If we can’t fix it, we’ll replace it!
Q: How am I covered?
A: For the Replacement Plan, your coverage provides for a one-time replacement of the covered product. For the Repair Plan, you are covered for a period of up to three years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.
Q: Can I transfer the Protection Plan to a new owner?
A: Yes! CPS Warranties are transferable between owners.
Q: Is my product covered if it’s stolen or if I lose it?
A. Unfortunately, the CPS Warranty does not cover lost or stolen products.
Q: Is there a deductible?
A; Zero dollar deductible for the Replacement Plans and the Repair Plans.