All of our merchant partners follow procedures - including cleaning, repairs, replacement of defective parts, and quality testing - to meet our grading standards.
We only sell Grade A or Grade B refurbished products. The chart below outlines what you can expect when receiving a Grade A or Grade B refurbished product.
|Grade A||Grade B|
|Body||May have light wear. May also have faint scratches, but should not be visible from 1 foot away. No dents or cracks, or missing parts.||May have light to normal wear. May also have noticeable scratches or discoloration, but should not be visible from 2 feet away. No dents or cracks, or missing parts.|
|Screen||No scratches or screen burn||No scratches. May have faint screen burn but no hard edges.|
|Keyboard & Trackpad (applies to Laptops only)||Clean and operational. May show slight signs of wear.||Clean and operational. May show signs of wear.|
|Battery||Minimum 80% battery health||Minimum 70% battery health|