Refurbished Products Grading Standards

  • Updated

All of our merchant partners follow procedures - including cleaning, repairs, replacement of defective parts, and quality testing - to meet our grading standards. 

We only sell Grade A or Grade B refurbished products. The chart below outlines what you can expect when receiving a Grade A or Grade B refurbished product.

 

  Grade A Grade B
Body May have light wear. May also have faint scratches, but should not be visible from 1 foot away. No dents or cracks, or missing parts. May have light to normal wear. May also have noticeable scratches or discoloration, but should not be visible from 2 feet away. No dents or cracks, or missing parts.
Screen No scratches or screen burn No scratches. May have faint screen burn but no hard edges.
Keyboard & Trackpad (applies to Laptops only) Clean and operational. May show slight signs of wear. Clean and operational. May show signs of wear.
Battery Minimum 80% battery health Minimum 70% battery health

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