What are refurbished products?

  • Updated

Refurbished products are items that have been previously used but have gone through a comprehensive process to ensure functionality and quality.

All of our seller partners follow procedures - including cleaning, repairs, replacement of defective parts, and quality testing - to meet our grading standards. You can learn more about our grading standards here.

Unless otherwise stated on the sales page, all refurbished products sold on our site qualify for our 30-day return policy. If you are unhappy with your purchase for any reason, you can return it within 30 days of receipt.

 

Why purchase refurbished products?

Purchasing refurbished items allows you to purchase used products at a discounted price with the peace of mind that it has been quality checked and is functional. Additionally, purchasing refurbished products reduces the number of electronics that end up in landfills.

 

Are warranties available on refurbished products?

While our seller partners go through an extensive refurbishing process - including cleaning, repairs, replacement of defective parts, and quality testing - we still recommend fully inspecting and testing out your refurbished item as soon as you receive it. Should you run into any issues, please contact our support team within 30 days of receipt.

 

Are extended warranties available on refurbished products?

We are partnered with CPS to offer extended warranties at an additional cost for any refurbished products sold in our store. 

Simply add an extended warranty on the applicable item by selecting the option below the add to cart button. You can view Frequently Asked Questions on these warranties here.

 

 

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